Privacy Policy:

Tropical Pool Service & Renovations (“Company,” “we,” “our,” or “us”) operates the website www.TropicalPool.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:
– Request a quote
– Contact us through forms, phone, or email
– Schedule a service
– Subscribe to updates or promotions

Personal information may include:
– Name
– Phone number
– Email address
– Property address
– Service details or requests

We may also automatically collect:
– IP address
– Browser type
– Device information
– Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:
– Provide and manage pool services
– Respond to inquiries and customer support requests
– Schedule appointments and send service updates
– Improve our website and services
– Send promotional offers or service reminders (if you opt in)

3. SMS & Communication Consent

By submitting your information through our website or forms, you consent to receive communications from us, including:
– Appointment confirmations
– Service updates
– Promotional messages

Message and data rates may apply.
You may opt out at any time by replying STOP or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:
– Service providers or subcontractors necessary to complete services
– Payment processors (if applicable)
– Legal authorities if required by law

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
– Improve website performance
– Understand user behavior
– Enhance your browsing experience

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:
– Access the personal data we hold about you
– Request corrections or deletion of your data
– Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

Tropical Pool Service & Renovations
Mandeville, LA
(985) 626-9939
www.TropicalPool.com

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms of Service:

Tropical Pool Services & Renovations

Tropical Pool Services & Renovations is a pool service company serving residential and commercial businesses, We will be sending you messages and communications based on your appointment requests and occasional marketing with specials and updates.

You can cancel the SMS service at any time. Just text “STOP” to the +1 504-949-0223 After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. Must be 18 years or older to sign up or receive texts.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [support email address or toll-free number +1 504-949-0223
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive no more than one per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: Our full privacy policy is above.
Minimum sign up age and terms of service is 18 years or older.